1. Introduction
Detail My Car ("we", "our", or "us") offers mobile communication services to keep our clients informed about their luxury mobile detailing appointments and exclusive offers. By providing your mobile phone number to us, you consent to receive SMS text messages from Detail My Car in accordance with these SMS Terms & Conditions.
2. Types of Messages
By opting in, you may receive the following types of SMS messages:
- Appointment Reminders: Notifications confirming your scheduled mobile detailing, ceramic coating, or paint correction service.
- Service Notifications: Updates on our technician's estimated time of arrival (ETA) or notifications when your vehicle detailing is complete.
- Promotional Messages: Occasional exclusive offers, seasonal detailing packages, or maintenance reminders tailored to your vehicle.
3. Message Frequency and Rates
Message frequency varies based on your appointment schedule and interactions with us.
Message and data rates may apply. Depending on your text plan, you may be charged by your carrier for these messages. Please consult your mobile service carrier regarding your pricing plan.
4. Opt-Out Instructions (STOP)
You can cancel the SMS service at any time. Just text "STOP" to the shortcode or phone number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
5. Assistance (HELP)
If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at carwashmobileoce@gmail.com or by calling (657) 766-8469.
6. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Detail My Car is not responsible for any delays in the receipt of any SMS message, as delivery is subject to effective transmission from your network operator.
7. Privacy
Your privacy is important to us. We will not share or sell your mobile number to third parties for their own marketing purposes. For more information on how we collect and use your data, please review our Privacy Policy.
8. Contact Information
If you have any questions regarding these SMS Terms & Conditions, please contact us:
Detail My Car
1900 West Jan Way
Santa Ana, CA 92704
Phone: (657) 766-8469
Email: carwashmobileoce@gmail.com